Searchlight Cloud: Enterprise Cloud-Based AI Video Analytics & Business Intelligence

Searchlight AI brings generative AI to Searchlight Cloud, making it easy to find exactly what you need using natural language prompts, such as “List all POS transactions that occurred outside operating hours”. Instead of navigating dashboards or building reports, simply ask a question and get instant answers.

Search connected transactions, alerts, POS, ATM, IoT, alarm, and video analytics data across all your locations in seconds. From identifying unusual activity to tracking operational trends, Searchlight AI surfaces what matters most and links it to the right video so you can quickly verify and act.

Investigate faster, compare performance across locations, and generate reports using simple prompts. No complex tools or specialized training required. Just clear, actionable insight to improve operations, reduce loss, and support better decisions.

Selected customers can use AI-powered, on-demand analysis to interpret report data and identify important trends faster. Searchlight AI Reports is currently available through a limited beta program and is separate from the generally available Searchlight AI natural-language search experience.

Searchlight Cloud now connects with VORTEX through a two-way integration, bringing alarm, Deep Search, and POS data from VORTEX-connected sites into Searchlight Cloud for centralized investigation and business intelligence. This connects workflows across Command and VORTEX platforms, providing a broader view across sites and systems.

Searchlight Cloud transforms raw data into meaningful insights, empowering you to make smarter, faster decisions. Its interactive dashboards let you monitor key performance indicators (KPIs) like voids, refunds, and discounts, while customizable reports provide a clear snapshot of your business performance.

Review incidents with improved playback reliability, a navigation timeline, and synchronized controls across multi-view layouts. A consistent video player experience across Searchlight Cloud and the Command web client makes it easier to move between investigation workflows.

With the Evidence Vault add-on, export cases directly from Searchlight Cloud for secure storage and sharing, keeping evidence connected from investigation through resolution.

Time-optimized gauge charts and standardized time formats make it easier to understand dwell times, queues, service performance, and other time-based operational trends. Time-driven data from AI3, AI4, and AI12 cameras is presented consistently across Searchlight Cloud reports.

Identify potential fraud and theft faster by linking POS data with the associated video. Searchlight Cloud flags suspicious activities such as unauthorized discounts, sweethearting, voids, and underringing for immediate review.

Optimize workflows with Searchlight Cloud’s Operational Audits. Schedule spot checks during key moments to uncover inefficiencies and improve operational precision.

• Drive-Thru Operations: Monitor performance, address bottlenecks, and optimize staffing with predictive analytics. Add LPR cameras to monitor vehicle activity and strengthen security.
• In-Store Optimization: Use traffic analytics to adjust layouts, increase sales, and identify top performers with upselling metrics.

Streamline alerts with customizable Smart Rules, integrating data points for real-time insights. Features like License Plate Recognition enhance situational awareness by flagging vehicles for operational or security needs.

Additional operational data can be generated by AI-powered cameras, such as the AI3 Counting Camera.

The solution can identify and classify objects, including people, wheelchairs, and bicycles. It also provides valuable insights into queue lengths and occupancy levels within the monitored area, allowing operators to respond quickly and enhance both safety and customer service.

Effortlessly manage single stores or large enterprises with Searchlight Cloud. Secure, scalable, and accessible through PC, web, and mobile, it centralizes video and operational data to deliver insights and boost security across multiple locations.